Shipping & Returns
At The Crazy Cactus Boutique, we aim to provide you with a smooth and enjoyable shopping experience from start to finish. Below you'll find all the information you need about our shipping and returns policies.
Shipping
Processing Time:
- Orders are processed within 1-3 business days.
- You will receive a tracking number as soon as your order ships.
Shipping Methods:
- We use the most cost-effective shipping method available, determined at the time of shipping.
- Shipping costs are calculated by weight.
Free Shipping:
- Enjoy free shipping on all U.S. orders of $100 and up.
Local Pick-Up:
- Local pick-up is available at 328 N. Broadway St., Moore, Oklahoma.
- If you choose local pick-up and cannot pick up your order in a timely manner, you will be invoiced for applicable shipping charges.
Returns & Exchanges
Return Policy:
- Our return policy lasts 7 days from the date you receive your purchase or the date the tracking shows it was delivered. Unfortunately, we cannot offer store credit or
exchange after 7 days. - To be eligible for a return or exchange, your item must be unused and in the same condition that you received it: unwashed, unworn, with no odors. It must also be in the original packaging with all tags attached when applicable.
Final Sale Items:
- Accessories
- Undergarments
- Home decor
- Food
These items are final sale and cannot be returned or exchanged.
Return/Exchange Process:
- Contact Us: Before attempting a return or exchange, please contact us at info@thecrazycactus.com or call us at 1 405-249-3535.
- Approval: Once we approve your return or exchange, we will provide you with the necessary instructions.
- Shipping Your Return: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need Assistance?
If you have any questions about our shipping and returns policies, feel free to reach out to us. We're here to help!
Contact Information:
- Email: info@thecrazycactus.com
- Phone: 405-249-3535
Thank you for shopping with The Crazy Cactus Boutique! We appreciate your business and strive to provide the best service possible.
Stay Crazy, Stay Fabulous!
Brooke and The Crazy Cactus Team 🌵✨